No account to book.
A client should be able to book, reschedule and cancel without creating a login, downloading an app, or being asked to sign in again every single time they open it.
Booking & scheduling · built from 3,093 complaints
Booking the client doesn't resent.
One app, two audiences, opposed interests — and only one of them pays. Every incumbent optimises for the business and ships a client experience so bad it costs the business bookings.
3,093low-star reviews
51%Mindbody 1–3★
22.3%are crashes
12.9%missing features
What people actually say
The client is not the customer. That's the bug.
Salons, studios, gyms and clinics pay $20–150 a month. Their clients are handed an app they never chose, and take it out on the business.
“The interface started showing me the price for a drop in to my gym, even though I have a membership. I had to click through and tell it to use my subscription.”
Mindbody · 2★ · 47 votes
“It glitches, the main page comes up, then refreshes, 3 times before I have to sign in again. Every time I close and open the app.”
Mindbody · 1★ · 62 votes
“The app is only useful for seeing upcoming meetings and copying a link. What I REALLY wish it had is a way to add date overrides to my schedule.”
Calendly · 3★ · 32 votes
“The search feature used to allow searching for classes without having a location selected. However, now it requires a location.”
Mindbody · 2★ · 39 votes
Share of App Store reviews rated 1–3★
Mindbody
51%
Acuity
43%
Booksy
35%
Calendly
34%
Setmore
30%
Vagaro
29%
What we're building
Three things, done properly.
Not a feature list — the highest-density complaints in the data, in order.
It opens and stays open.
The single largest complaint in this niche is not a missing feature — it's the app refreshing, glitching and throwing the client back to a login screen mid-booking.
Every business, one client profile.
Your membership, your class pack, your card — recognised at every business on the network, instead of a fresh account and a fresh price prompt at each one.
Where this gets hard
This is a crowded market with low switching costs, so Bookkind starts in one vertical with a distinctive scheduling shape — multi-practitioner clinics, class packs, recurring home services — rather than trying to be a general calendar.
Built in the open. Join the waitlist.
Bookkind is in development and not yet released — no trial, no card, nothing to install. Leave an email and you'll get the build notes and first access.
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